Customs information

As we all get used to the new rules and procedures resulting from Brexit, here are a few things to keep in mind when ordering.

If you are buying from outside the UK you may need to pay customs charges before your order can be delivered. As a result of Brexit, this now includes all EU countries. Unfortunately some orders are getting delayed as they go through customs and we thank you for your patience during this time of transition.

Please also be aware that we always have to include accurate information on invoices and customs forms. For example, we cannot state that an item is worth less than a customer actually paid for it and we cannot mark items as 'gifts'. This is for legal reasons. We thank you for your understanding on this matter.

Thank you for your continued support and patience! Hopefully orders will clear customs more quickly as everyone gets used to the new rules.

James at MetaGeeks

Service update

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