FAQs

Frequently asked questions

Have questions? We’re here to help.

Item out of stock

We restock on a demand basis. The more requests we receive for an item to be restocked, the more likely it is to be restocked. If you would like an item to be restocked, please click on the “Notify me when in stock” button on the product page. This informs us that you are requesting the item but we cannot guarantee we will be able to restock it. Current items, i.e card game expansion sets that have just been released, are more likely to be restocked.

Order cancellation

Shipping

Payments

Returns and refunds

Order placement

International orders

Loyalty scheme

Pre-orders

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